Product Return Policy

Iserloh Ventures has a simple and hassle-free return policy, and accepts Visa, MasterCard and Discover Card as forms of payment for any and all product purchases.

Iserloh Ventures maintains a 30-day 100% satisfaction guarantee. If you are unsatisfied with any product for any reason, you can request a refund of the product cost. However, you will not be reimbursed for any shipping and handling charges (if applicable).

Refunds Are Only Given If:

  • The refund is requested within 30 days of the date of initial purchase by emailing
    or calling us Monday – Friday between 9:00 AM – 4.30 PM EST at 1.888.730.5816. When contacting us, please include your username and purchase order number.
  • If you received a physical product, it must be in reasonable shape and must be returned with a Return Merchandise Authorization (RMA) number written in large letters on the outside of your return shipping package.

Return Merchandise Authorization (RMA)

When you call, you’ll receive your Return Merchandise Authorization (RMA) number with instructions on how and where to return the physical product. No returns will be accepted unless an RMA number is included with the return and the number is written in large letters on the outside of the shipping package. Once we receive your request for refund, your online access to any membership materials will be immediately terminated.